Data Retention & Deletion Policy
Version 1.0 · Effective 27 July 2026
Retention
Assessment, enquiry, booking, and uploaded-document records (marksheets, income-proof files) are retained only while needed for the assessment, counselling follow-up, dispute handling, security and legal obligations. Our operational target is 24 months from the last meaningful interaction, unless a longer period is required by law or a documented retention hold applies.
Deletion
On a verified request, or at the end of the applicable retention period, we delete or irreversibly anonymise personal data and uploaded documents from active systems (including our database and document-storage processor) and instruct processors to do the same where applicable. Security and consent audit records may be retained for a limited period where necessary to establish compliance or defend legal claims.
Review
Retention settings and deletion outcomes must be reviewed periodically by the service owner.
This policy is written in clear language for this service. Contact us if you need it explained or need to exercise a privacy right.
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